Conversational AI combines natural language processing (NLP) and machine learning to enable intelligent, human-like interactions between machines and users. Built using AI frameworks and generative AI tech stacks, it powers virtual assistants and chatbots across industries like healthcare, finance, and media. These systems enhance customer support by providing personalized and efficient communication. Conversational AI also plays a vital role in automating routine tasks, improving operational efficiency, and delivering superior user experiences. AI consulting companies guide businesses in integrating conversational AI solutions, ensuring they are tailored to meet specific needs and drive innovation in customer engagement.