The global nurse call systems market was valued at USD 1.7 billion in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 12.11% from 2023 to 2030. This market expansion is primarily driven by the increasing need for integrated platforms that support mobility aids, helping healthcare facilities streamline their processes. One of the major factors influencing this growth is the shift in Medicare's reimbursement policies, which are now focused on quality and patient outcomes rather than the quantity of care provided. As rising healthcare costs become a concern, Medicare estimates that current reimbursement practices add an extra USD 2.1 billion in expenses. By leveraging technology-focused healthcare, it aims to cut these costs. Consequently, hospitals and other healthcare institutions are seeking to adopt nurse call systems to improve their workflow processes and enhance patient care.
Nurse call systems facilitate reliable and flexible communication between patients and caregivers. The increasing number of patients in healthcare facilities, combined with the introduction of more advanced communication methods, is pushing the demand for these systems. By improving communication, workflow, and overall management, nurse call systems enable healthcare providers to deliver high-quality patient care. The market is experiencing significant growth due to technological advancements that allow industry players to develop innovative devices. For instance, in December 2019, Tunstall Group introduced Tunstall Carecom, a wireless and digital nurse call system, underscoring the role of technology in shaping the market.
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Technology Segmentation Insights:
In 2022, the wired communication equipment segment dominated the market, accounting for over 53.9% of the revenue share. Industry participants are increasingly offering integrated solutions where the data displayed on monitoring screens is a combination of readings from various systems. Hospitals are expanding their infrastructure to provide real-time information by incorporating the latest technology into their operations. For example, in March 2016, Waupun Memorial Hospital announced a USD 23 million expansion, where beds connected to diagnostic systems transmitted real-time data to nurse call systems, enabling two-way communication. The nurse call systems market is divided into wired and wireless communication equipment based on technology.
The wireless communication equipment segment is expected to experience significant growth, with a projected CAGR of 12.73% over the forecast period. This growth is driven by several advantages wireless systems offer, such as a higher level of integration, lower installation costs compared to wired systems, and improved patient mobility. In facilities catering to seniors and those needing assisted living, patient mobility is crucial, and wireless nurse call devices like buttons or pendants offer immense support. In January 2019, Rauland Corporation launched a next-generation platform for its Responder intelligent nurse call solution, designed to optimize clinical workflow for better patient outcomes.
Wireless communication technology is also becoming more intuitive and user-friendly. Patients can now communicate with caregivers using pillow speakers, handheld ID cards, or even smartphones, enhancing the patient experience and improving HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores. For instance, in March 2019, TekTone introduced the Tek-CARE Staff app, which combines two-way audio-enabled calling solutions to make it easier for healthcare staff to respond promptly to patients' needs. This integration of wireless technology is expected to significantly enhance the efficiency and effectiveness of nurse call systems, contributing to market growth.
In summary, the global nurse call systems market is poised for robust growth due to technological advancements, the integration of innovative solutions, and the increasing need for efficient communication and patient care in healthcare facilities. Both wired and wireless systems are playing key roles in meeting these demands, with wireless technology showing particularly strong potential for the future.
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