Integrated Workplace Management System Industry Overview

The global integrated workplace management system market size was valued at USD 4.21 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 13.4% from 2023 to 2030.

The continuous adoption of digital workplace solutions and automation of facility management processes are expected to drive market growth. Organizations are increasingly shunning conventional approaches and switching to digital solutions for activities such as lease management, facilities and space management, asset and maintenance management, and project management. The rising demand for efficient and improved operational solutions, leading to the increased sophistication of solutions and services, is anticipated to drive the demand for integrated workplace management systems (IWMSs). Furthermore, advantages offered by these systems, such as integrated processes, real-time tracking, less energy consumption, disaster recovery, safety and security, and data center consolidation, are anticipated to drive the market over the forecast period.

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Adopting technologies such as advanced analytics, advanced sensors, Software as a Service (SaaS), and mobility is gaining momentum globally, driving the demand for enterprise integration. This, in turn, is leading to the increased deployment of IWMS across organizations. Organizations across the globe need more transparency and insight into their facilities and corporate processes, as well as related data. Deployment of an IWMS offers organizations transparency across all relevant aspects by forming a structured and standardized data repository for all corporate processes. As organizations become more aware of the several benefits of IWMS, their demand is further anticipated to rise over the forecast period.

Intense competition across several industries has necessitated that businesses make quick and right decisions to stay competitive. Mergers and acquisitions, budget constraints, reorganizations, and other economic factors put pressure on businesses. This increases the demand for reliable, integrated management information to support decision-making processes. An IWMS supports strategic, tactical, and operational decision-making with analysis, reports, and dashboards and allows businesses to create specific analyses or output based on historical trends and future forecasts.

IWMS vendors are facing challenges in the wake of the COVID-19 pandemic. The pandemic compelled organizations across several industries to stop spending on new automation initiatives temporarily. Additionally, market players experienced a significant decline in their revenues in 2020, which put additional pressure on them to reduce costs. Moreover, the market will likely benefit from the potential increase in the demand for advanced IWMS solutions with social distancing benefits and risk management capabilities, best suited to new regulations and guidelines regarding the workforce safety, post the pandemic.

However, a lack of awareness about IWMS and its importance in organizations is anticipated to hamper market growth to a certain extent. Furthermore, myths such as high implementation costs and the requirement of extensive training for the implementation of IWMS are also restricting market growth. Several IWMS vendors license software and technologies from third-party providers. These third-party providers may not continue to partner on commercially reasonable terms. Thus, Software and technologies may need to be appropriately maintained or supported by the licensors, which may delay development.

The demand for corporate integration is growing as enhanced sensors, advanced analytics, Software as a Service (SaaS), and other technologies gain traction globally. As a result, the deployment of IWMS across companies has increased. Many companies need more insight into their services, corporate developments, and related data. COVID-19 remained crucial in regulating AI and cloud computing adoption to cope with work-from-home operations during the period. As such, vendors in the market were striving to introduce the latest solutions and services that could help their respective client organizations to manage their operations.

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• The global software as a service (SaaS) market size was valued at USD 261.15 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 13.7% from 2023 to 2030.
• The global advanced analytics market size was valued at USD 34.56 billion in 2021 and is expected to grow at a compound annual growth rate (CAGR) of 21.1% from 2022 to 2030.

Integrated Workplace Management System Market Segmentation

Grand View Research has segmented the global integrated workplace management system market based on offering, deployment, enterprise size, end use, and region

Integrated Workplace Management System Offering Outlook (Revenue, USD Million, 2018 - 2030)

• Solution
• Service

Integrated Workplace Management System Deployment Outlook (Revenue, USD Million, 2018 - 2030)

• On-Premises
• Cloud

Integrated Workplace Management System Enterprise Size Outlook (Revenue, USD Million, 2018 - 2030)

• Large Enterprises
• Small & Medium Enterprises

Integrated Workplace Management System End Use Outlook (Revenue, USD Million, 2018 - 2030)

• Public Sector
• IT & Telecom
• Manufacturing
• BFSI
• Real Estate & Construction
• Retail
• Healthcare
• Others

Integrated Workplace Management System Regional Outlook (Revenue in USD Million, 2018 - 2030)

• North America
  • US
  • Canada
• Europe
  • UK
  • Germany
  • France
• Asia Pacific
  • China
  • Japan
  • India
  • Australia
  • South Korea
• Latin America
  • Brazil
  • Mexico
• Middle East and Africa
  • United Arab Emirates (UAE)
  • Saudi Arabia
  • South Africa

Key Companies profiled:

• IBM Corporation
• SAP SE
• Trimble Inc.
• Nemetschek Group
• Accruent
• Archibus
• FM:Systems
• MRI Software LLC
• Planon

Key Integrated Workplace Management System Company Insights

The integrated workplace management system market players are undertaking strategies such as forecast launches, acquisitions, and collaborations to increase their global reach. For instance, in June 2023, ServiceChannel announced a strategic partnership with Accruent. The two operating companies under Fortive Corporation partnered to develop an Integrated Workplace Management System (IWMS) tailored for multi-site businesses. This comprehensive system automates crucial processes related to commercial real estate, assets, construction, leases, and facilities. By integrating ServiceChannel's facilities management platform with Accruent's real estate solutions, the partnership aims to enhance asset reliability, reduce costs, boost employee productivity, and improve operational efficiency.

Recent Developments

• In May 2023, Tango and Crestron Electronics announced an extended collaboration, strengthening their strategic partnership. Crestron has introduced Desk Touch, a sophisticated hardware solution for desk scheduling featuring a sleek touch interface. By integrating with Tango's desk booking and conference room scheduling platform, Tango Reserve, Desk Touch creates a user-friendly desk scheduling solution that promotes collaboration, improves desk utilization, and offers advanced workplace analytics. This joint effort in launching an integrated desk scheduling portfolio seamlessly continues Tango's existing strategic partnership.
• In April 2023, Eptura launched a range of updates to its Archibus integrated workplace management system. These additions provide greater occupancy transparency and analysis options, allowing facility management teams to make better use of building operations data while on-site. These updates considerably improve Archibus' building information modeling viewer tool, viewer tool, allowing post-construction crews to operate their structures more effectively.
• In October 2022, Thoma Bravo announced an merger of CONDECO GROUP LTD. The merger between Condeco and iOffice + SpaceIQ, backed by Thoma Bravo and JMI Equity, establishes a dominant global work tech company specializing in software solutions for modern workplaces. This strategic union brings together top-notch software offerings in asset management, integrated workplace management systems, and workplace experience solutions, paving the way for advancing next-generation workplace technology.

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