Travelers can get a variety of services from Ethiopian Airlines' Toronto office, such as assistance with booking flights, changing tickets, Ethiopian Airlines Toronto Office and customer care for the airline's international routes, which primarily serve Africa and the Middle East. The office, which is conveniently located, helps travelers with reservations, luggage questions, and details on Ethiopian Airlines' ShebaMiles loyalty program. Support is also provided for requests for specific assistance, such as those pertaining to unaccompanied minors or mobility services. A seamless travel experience for clients flying with Ethiopian Airlines is ensured by the office, which is open during regular business hours and assists passengers with managing travel paperwork as well as providing individualized support for group trip reservations and special offers.