ISO 20000 CERTIFICATION
The requirements are applicable to any organization that provides services primarily for the purpose of contributing to its own operational processes, or to other organizations. This includes consultancy organizations, network operators, utilities, manufacturers, and virtually any other organization which provides services.
Organizations get ISO 20000 certification for their IT Service Management system to demonstrate their assurance to deliver the services in a quality manner to the customers and stakeholders.
https://ias-malaysia.com/iso-2....0000-certification-i